[DE]Danielle

29 minutes ago, (XB1)C11H22O11 said:

Um... I don't think it worked. When I tried to log in it said "crate a name for your account" I tried to log in again and now there is a new account... Again 

 

@(XB1)C11H22O11

I think what's causing an account to be created is that I'm logging in using the "log in with Xbox" but now that my account has an email should I be logging in with the normal method? I don't have a password to do that

@(XB1)C11H22O11
@(NSW)Gamer-Steve
...

Hey guys! Wanted to clarify a few things I've been seeing in this thread: 

• This is a real promotion from the Digital Extremes team - We had some issues on launch with adding your email via the website not sending verification emails, which we have fixed! A resolution post was posted yesterday to help those that were having issues: 

20 hours ago, [DE]Danielle said:

We ran into some snags along the way since last night,...

20 hours ago, [DE]Danielle said:

Hey guys! Just here to clarify, currently adding your email via warframe.com is not enabled at this time. In order to claim the Synkra Syandana follow these steps IN-GAME:

1. Go to Options > Account (new tab on the far right) > Add Email
2. Check your email for a confirmation link from Warframe. 
3. Confirm your email and you'll find the Synkra Syandana in your inventory the next time you log in! 

 

Follow up to the above^

We ran into some snags along the way since last night, but have resolved the issue! 

For those of you who added your e-mail through warframe.com and have not received a confirmation email, on login you should have the "Resend Verification Email" button in your Options > "Account" tab.

...

20 hours ago, [DE]Danielle said:

 

A little bit of issues on the web end of things here guys! Please note you don't currently receive the Synkra Syandana by submitting your email through the Account Management Page on Warframe.com - this must be done in-game in order for the confirmation to be sent, so that you can confirm and receive the Syandana in-game. 

How to set up email in-game: 

1. Go to Options > Account (new tab on the far right) > Add Email

2. Check your email for a confirmation link from Warframe. 

3. Confirm your email and you'll find the Synkra Syandana in your inventory the next time you log in! 

Thank you and apologies for the initial confusion with an issue that will need fixing on our end for web down the road.

Follow up to the above^

We ran into some snag...

18 hours ago, [DE]Danielle said:

For those of you still having trouble, we are still checking for solutions that might be more accessible. We are hitting the 8:20 PM ET mark here at home base so our troops have thinned out considerable as we creep later into the night. But we will keep you updated as soon as we have more to share, thank you for your patience and apologies for the frustration - you'll have your Synkra Syandana land in your inventory eventually 🙂

We ran into some snags along the way since last night, but have resolved the issue! 

For those of you who added your e-mail through warframe.com and have not received a confirmation email, on login you should have the "Resend Verification Email" button in your Options > "Account" tab.

...

6 hours ago, (PS4)Hikuro-93 said:

Ok, should those who didn't confirm yet hold off until a fix comes out?

I just found out about this (not the problem but the "deal" itself) and I'm wondering if I should just wait.

TY for the effort!

This is no longer an issue for any future attempts to add an email, we plugged the cork on that last night - so no risk of duplicates!

51 minutes ago, [DE]Danielle said:

Hey Tenno! 

We've hot-dropped a fix on all console platforms that prevents any future email-add attempts from creating multiple forum accounts. We are still looking at our options for those of you who have ended up with duplicate accounts before we put the preventative measures up. 

It's obviously very odd to have multiple forum accounts, but like Letter13 said, we've come across this issue in the past (for unrelated reasons to this most recent problem) so we are not unfamiliar and have been able to fix it in the past. We will keep you updated as we work on a solution. 

Apologies for the trouble and we appreciate your patience as we hit the 8:15 PM ET mark here at home base and our troops are thin. 

We did a scan of accounts that had added their email to their profile and compared that list to see if the same people ...

For those of you still having trouble, we are still checking for solutions that might be more accessible. We are hitting the 8:20 PM ET mark here at home base so our troops have thinned out considerable as we creep later into the night. But we will keep you updated as soon as we have more to share, thank you for your patience and apologies for the frustration - you'll have your Synkra Syandana land in your inventory eventually 🙂

Hey Tenno! 

We've hot-dropped a fix on all console platforms that prevents any future email-add attempts from creating multiple forum accounts. We are still looking at our options for those of you who have ended up with duplicate accounts before we put the preventative measures up. 

It's obviously very odd to have multiple forum accounts, but like Letter13 said, we've come across this issue in the past (for unrelated reasons to this most recent problem) so we are not unfamiliar and have been able to fix it in the past. We will keep you updated as we work on a solution. 

Apologies for the trouble and we appreciate your patience as we hit the 8:15 PM ET mark here at home base and our troops are thin. 

20 minutes ago, (XB1)ZDragonLord X said:

Same issues. Everything has been set in game, both notification settings checked.

Tried unchecking, saving, rechecking, confirming too.

Perhaps landed in your spam folder? 

Hey guys! 

Currently adding your email via warframe.com is not enabled at this time. In order to claim the Synkra Syandana follow these steps IN-GAME:

1. Go to Options > Account (new tab on the far right) > Add Email
2. Check your email for a confirmation link from Warframe. 
3. Confirm your email and you'll find the Synkra Syandana in your inventory the next time you log in! 

1 hour ago, (XB1)Curse of Doom said:

I don't see a place to put my email either.

49 minutes ago, (XB1)xllakumallx said:

it's not working 😂

Hey guys! Just here to clarify, currently adding your email via warframe.com is not enabled at this time. In order to claim the Synkra Syandana follow these steps IN-GAME:

1. Go to Options > Account (new tab on the far right) > Add Email
2. Check your email for a confirmation link from Warframe. 
3. Confirm your email and you'll find the Synkra Syandana in your inventory the next time you log in! 

1 hour ago, (PS4)UltimaArs said:

Hi Megan, I was trying to connect my email but it doesnt have any space to put my email there, just a blank check box to accept subscribe and email ads. Can someone explain this to me? Its just like this.

Edit : Also by mistake it seems, I made my email into an account on PC Warframe and I can connect it to my second email btw, helppppp

1 hour ago, (PS4)Loki1211 said:

My e-mail address is already a part of my account.  The website doesn't show it (just the "Receive newsletters and promotional email transmissions" checkbox), but it...

The Steel Path - Update 28.2.0 is live! 

The Steel Path - Update 28.2.0 is live! 

The Steel Path: Update 28.2.0

We’ve included everything from PC Update 28.0.6 - 28.2.0.1 (and cherry picked fixes and changes beyond). The total download size for this update is ~ 710 MB. 
 

CONSOLE SPECIFIC NOTES 

Get the exclusive Synkra Syandana by completing your Warframe Account with a verified email address. Learn more here. 

...

The Steel Path - Update 28.2.0 is live! 

1 hour ago, (PS4)MaKTaiL said:

You guys seem to have completely ignored HDR support...

The team is still working on it - TennoCon comes first of course but it has not been forgotten. It just requires time to get right per platform. 

9 minutes ago, [DE]Danielle said:

The Steel Path - Update 28.2.0 has passed Cert and will be going live tomorrow, Tuesday, July 28th at ~ 11 AM ET! You will be visited by Red Text to start the countdown to taking your first step onto The Steel Path. See you then!

And another reminder that this is a "remaster update"! Here is what you can expect with that in mind:

Once the update is live, the download size will appear larger than the update’s actual total size. This is due to the remastering process so it will take a bit longer to download. This will bring Warframe’s total size on the Nintendo Switch from 22.7 GB to approximately 21.7 GB. Prepare for the update and its accompanying remaster by making sure you have at least ~ 4 GB free on your Switch in order for the download to begin once it is live.